State Farm® Insurance Agent Cody Pierpoint

"Never actually met this agent because every single time we have been in the area, he’s not been in the office, and when we’ve called, he’s still not been available to answer our questions. Received misinformation three separate times with the office to the point that we had to drive to the DMV in the state that we are stationed in (AD military stationed in NY but permanent residents of WY) to get the correct information. Information that the DMV confirmed along with three other insurance agents (one with State Farm, one geico, and one USAA). So, here’s for anyone else in Rock Springs who is active duty military being told you have to insure your vehicle in the state that you live EVEN if you are a permanent resident of WY. That is false information. When we corrected this false information, the agent still did not remedy their mistake. Use another agent. Despite the reply from this agent and the other matters in the policy needing consideration, we still received misinformation about our issue which had nothing to do with the other policy that has never been rectified. To that end, another State Farm agent was able to help with our issue in spite of the other considerations which leads me to believe that Cody did not exhaust all options in order to assist his customers (speaking of myself with the auto policy only) as he has led others to believe he is willing to do. I empathize with the situation going on with his wife. Blaming your customers for mistakes made by your office doesn’t ever sit well with me, regardless of personal matters. I stand by my encouragement to use another agent."

"This company has made a significant positive change for my insurance. My case worker, Lena, listened attentively to my needs and wants and she was able to provide the best policy for me and my family all within a great price range! Any questions or concerns I have had they answered promptly and with amazing politeness. I recommend this state farm agency to anyone!"

"I had the pleasure of working with Cody and Katrina today. They are amazing and were able to answer all of my insurance questions and set me up with great savings for my family and I. Thank you for all that you do! Always a pleasure doing business with you and your staff."

"Like a good neighbor Cody is there! He not only offered us the best deal on insurance for everything we own, but then he supported us in the community putting on a local event..it did not stop there, then like the neighbor he is, he supported us individually.. not only is he our amazing insurance agent but I definitely call Cody a friend!"

"I would like to thank Cody for his timely response. He is good at what he does, my hot water heater went out either last night or early this morning so I called and left a message about 8am and he promptly responded when they opened at 9am. My claim was sent right off and having the claim number right away I was able to get ahold of Aarons Plumming in Green River and they were able to come today and fix it. Thanks to Cody and his knowledge of claims and forms all went fast, efficient and productive. Thanks Cody."

"Shout out to an insurance agent, Cody Pierpoint, who goes out of his way to help. He recently became our agent a little more or less than a year ago. A few weeks ago I was complaining, to a mutual friend, that it looked like we were going to need to replace one of our furnaces. I wasn’t even thinking about the possibility of it being covered by our policy. Cody overheard our conversation and mentioned he thought we had an additional policy that may cover it. He looked into it, got me connected with who I needed to talk to, and thankfully it was covered! Check sent out and furnace replaced 😊. Thank you Cody for being on the ball!"

"Cody was so generous to take the time to come teach/speak to my Consumer Math class about insurance. He took a lot of time, shared information, stories and "goodies" to engage students. When I sent the request to him, he responded immediately. I reached out to several other agents in town and did not hear back from any of them. Thank you for giving back to the community, helping teach our students real-life concepts."

"Been doing business with them for years. Had others try to get our business, but even IF someone could offer better price, wouldn’t be worth losing this amazing customer service. Great folks, great business! Can’t possibly say enough good about them all or rate them high enough. But don’t take our word for it, give them a call and see for yourself."

"This office has the most helpful and caring staff. Katrina and the rest of the staff has always gone above and beyond for us. Katrina was not able to get a hold of me for a week or more (due to cell service being down and the new service that our cell provider provided us) She became so concerned that she was about to do a wellness check on me! They have my business for life. I highly recommend this office to anyone that wants that family feeling."